Sales Advisor

At Bergstrom Automotive, we are redefining the car buying experience by offering a transparent and straightforward sales process. Our unique approach eliminates traditional negotiations and provides our guests with a single point of contact throughout their entire purchasing process.

We are seeking a guest-focused, enthusiastic, and knowledgeable Sales Consultant to join our team. In this role, you will guide guests through the entire car buying process, from initial contact to final delivery, ensuring a seamless and enjoyable experience. Your primary responsibility is to provide expert advice, understand guest needs, and offer them the best solutions without the pressure of negotiation.

Schedule: Five day workweek Monday-Saturday, sales hours are 9:00 am to 7:00 pm Monday-Thursday, 9:00 am to 6:00 pm Friday, and 9:00 am to 5:00 pm Saturday with a schedule of Monday-Friday of two opening shifts 8:30 am to 5:30 pm, two closing shifts 10:00 am to 7:00 pm, and 8:00 am to 5:00 pm Saturday. Sunday and a mid-weekday off.

Pay: Earning potential exceeding $100,000/year! Our Sales Advisors earn a monthly base salary plus a monthly bonus based on their sales performance, not a percentage of the sale price.

Key Responsibilities:

• Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
• Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
• Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
• Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
• Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
• Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
• Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.

Qualifications:

• Valid driver’s license with a clean driving record is required.
• High school diploma or equivalent required; a college degree in business or a related field is a plus.
• Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
• Excellent communication and interpersonal skills, with a focus on building relationships and guest satisfaction.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, team-oriented environment.
• Must be goal-driven, self-motivated, and possess a strong desire to succeed.
• Basic computer proficiency, including experience with CRM systems and Microsoft Office or Google Suite.